At MCHC Ayurveda, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our Ayurvedic products and services. This policy is prepared in accordance with the Information Technology Act, 2000 and applicable Indian laws.
1. Information We Collect
We may collect the following information from users:
Name
Mobile Number
Email Address
Shipping & Billing Address
Payment Details (processed securely via payment gateway providers)
Order History
IP Address & Browser Information
Website usage data through cookies and analytics tools
2. How We Use Your Information
Your information may be used for:
Processing orders and deliveries
Customer support and communication
Providing Ayurvedic consultation and product information
Improving website performance and user experience
Sending promotional offers, newsletters, and updates
Fraud prevention and legal compliance
3. Payment Security
All online payments are processed through secure third-party payment gateways. We do not store your debit card, credit card, UPI PIN, or banking passwords on our servers.
4. Cookies Policy
Our website may use cookies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance customer experience
Users may disable cookies through browser settings, though some website features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information to third parties. Your data may only be shared with:
Courier and logistics partners
Payment gateway providers
Technical and website support providers
Government or legal authorities when required by law
6. Data Protection & Security
We implement reasonable technical and organizational security measures to protect your information from unauthorized access, misuse, alteration, or disclosure.
However, no online platform can guarantee complete security of data transmission over the internet.
7. Third-Party Links
Our website may contain links to third-party websites, social media pages, or external platforms. We are not responsible for the privacy practices or content of those websites.
8. User Rights
You may request to:
Access your personal data
Correct inaccurate information
Delete your personal information
Opt out of marketing communications
For such requests, please contact us using the details below.
9. Children’s Privacy
Our products and services are not intended for children under 18 years of age without parental or guardian supervision.
10. Changes to Privacy Policy
MCHC Ayurveda reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated policies will be posted on this page with the revised effective date.
